Major Defects on Nexus 7

by Asus
Price: $236.50

Product Features
Color: Black
7 inch 1280x800 HD display (216 ppi)
Quad-core Tegra 3 processor
16 GB internal storage (actual formatted capacity will be less)
Android 4.1 (Jelly Bean),Memory: Slots: Onboard, Installed: 1GB
4325 mAh battery (Up to 8 hours of active use)

Other Opinion

By KC

... I ordered mine directly from Google Play a couple of weeks ago. Received it within a few days, and it was defective out of the box - dead pixels. Google was great about getting a replacement out immediately, but in the week of use while waiting for the next one, I also had the glass/screen lifting from the tablet on the left that sooooo many people are having (moves when touched and makes creaking sounds - especially not good for gamers). Received the replacement, which is also defective - gray spots in the display screen (almost like the back-lighting isn't working in those areas or is blocked by some debris, or the pixels are just stuck in that color) and major lifting of the glass/screen on the left side before any use. I hate to give it up, because there are a lot of great things about it that I really like, but I'm going to return this one as well and wait to see if they resolve in future build productions. I would not recommend Nexus 7 until they correct these issues, unless you're okay with accepting them. I do realize the price is much lower than other tablets, but there will be other options coming out in the same price range, so hopefully this will help encourage Google/Asus to improve the quality control on the Nexus 7, if they aren't already interested in doing so. You might want to do a web search on defect issues before purchasing, just so you are aware. These two issues I've had seem to be quite prevalent. Both I received were from the July production run, so they haven't addressed them as of yet.

ASUS Support says:

Dear KC,

I do apologize for the issues you have encountered on both of your Nexus 7 tablets. We hold our quality control to the highest standards, but unfortunately, bad batches do happen and I do apologize. Hopefully, this experience does not deter you from considering Asus or the Nexus 7 in the near future. We are working hard to rectify the issues. If you have any questions or comments regarding this, please feel free to e-mail me. I can be reached at cl-tien@asus.com. I'll be happy to answer any questions or address any issues you might have.

Best Regards,

Tien
ASUS Customer Loyalty